Formula for Success? Treating People Like Family

Photo Credit: Donovan Roberts Witmer for Susquehanna Style

Photo Credit: Donovan Roberts Witmer for Susquehanna Style

By Karen Hendricks

Vision, talent, creativity, perseverance, and passion are five traits I believe every business owner possesses. But there’s one more common thread woven into every business’ story of success–the belief that people should be treated like family. Whether those people are employees, colleagues, clients, or customers, time and time again, I heard this message from business leaders across Central PA. I believe it’s the most important factor contributing to their success.

I recently had the great pleasure of interviewing 21 business leaders throughout the region for Susquehanna Style magazine’s “Faces of the Susquehanna Valley,” appearing in the current May 2016 issue. Their inspirational stories fill 25 pages of the magazine, and it was my joy to attempt to capture each business’ unique spirit, ingenuity, love of people, and story of success:

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